Cloud observability and security vendor Logz.io has unveiled Open 360™, its new, unified approach to observability.

As a category, observability now encompasses a broad range of similar activities: logging, application performance monitoring, metrics collection and reporting, distributed tracing, and so on. Each activity has its own particular data formats and tends to require different tools to store, process, and report on this data. While Logz.io has previously offered options for managing all of these activities, it has now connected them together.

Open 360 provides a unified platform that can collect all of these kinds of data and present a view across them to suit the customer’s use case.

“Open 360 includes everything from observability all the way to security, all included in one platform,“ said Logz.io co-founder and CEO Tomer Levy. “You send all your telemetry data and different stakeholders within the organization—DevOps, platform teams, security—can look at the same data to get insights and manage threats.”

Developers and operators alike tend to use more than one tool to understand what’s happening inside a given system. Logs provide one perspective, while metrics provide another. Each type of view is complementary, and overlaps are what helps to correlate what’s happening from different perspectives. Using multiple tools helps to provide a more complete view of what’s going on inside a system—hence Logz.io’s use of the 360 moniker.

But different teams also have different perspectives and workflows; the security team has a different focus compared to the SRE team or the application developers. To meet these needs, Logz.io provides use-case specific views over the data, which it calls applications. Kubernetes 360, for example, focuses on the kinds of reports, logs, and metrics that Kubernetes operators prefer.

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Logz.io’s product is built on top of open source tools readers will be familiar with, including Grafana, Jaeger, Prometheus, and OpenSearch. One of its selling points is that customers already know how to use these tools.

“Our platform, the full observability platform, is built on these open source tools. People have a familiar feeling that ‘I’m used to these tools, I get them now from Logz.io on steroids: faster, better, more performance,’” says Levy.

One advantage of having a unified view across the data is that Logz.io can advise customers to use less data, which saves them money.

“We call it data optimization. The idea is we look at the data you’re sending and we’re estimating that 50% of the data for every customer should never be processed, indexed, analyzed or charged for,” Tomer says. “So we’re not cheaper, we’re just more efficient.”

Raw data isn’t thrown away. It’s sent to lower cost storage options rather than clogging up the primary—and much more expensive—active data set.

Open 360 marks a shift in Logz.io’s general approach. It is now moving to simplify its offerings to make it easier for customers to navigate and distill information. “We started out evolution from the bottom up. We built an amazing logging tool, then we built the metrics, and these are very deep metrics, very deep tracing technologies, but they didn’t have an overview so they were more suited to advanced users.”

Expert mode still exists for those customers that need it. The new approach is about simplifying the experience for new customers and those looking for out-of-the-box configurations for the most common use cases.

This is a timely announcement as the category enters a consolidation phase and broader economic worries have customers looking to do more with less.

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